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Our team is truly aware how valuable your time is, so we will do anything
possible to resolve any unpredicted situation that may occur. Our engineers
will gladly help you, most of the time solving the problem with just one
phone call. We also monitor the entire network from our central site, and
a few other remote locations ensuring high performance as we are alert
for any slight signal degradation or possible outage, fixing the problem
before you will even be aware that anything actually occurred.
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Is wireless reliable?
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Yes. Our wireless network has been designed to provide reliable wireless
data connections to the areas we service. By design, weather conditions
do NOT affect our wireless data network. Reliability wise, our network does
not behave like wireless cable, satellite, or wireless telephones. It is much
more reliable. The technology we are using has been used by the military
for over 40 years, so it is a tried, perfected and proven technology - not
a fad or bleeding edge technology.
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What equipment will I need?
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No equipment purchase is required by you, Morewave
supplies and installs all necessary equipment. One time install fee apply
If you are in a building not currently equipped with Morewave’s
wireless service...

In order to provide the reliability that we guarantee, we have to provide a
line-of-sight path for communications between you and one of our cell sites.
Depending on your location and surrounding environment, the antenna may be
able to be mounted in such a way as to make it unnoticeable from the ground.
We also have several low-profile antenna options to help make an installation
as aesthetically pleasing as possible.
Our Installation is a very simple straightforward process. It will take on average
anywhere from one to two days, all depending on the building layout. First one of
our engineers will visit your site doing a survey. On the first day the actual
installation will begin an antenna will be placed on your rooftop, the antenna
size can range anywhere from 14”x11.5” up to 34”x28”. If your company does
not currently own the building or has previous roof rights, prior permission from
the property management might be required. A RJ-8 coaxial cable will connect
the antenna and the wireless radio placed in your designated server room or
the main electrical room, and then a CAT5 cable with a RJ-45 connector will
be run to your Local Area Network Server/Firewall.
A suitable Internet security firewall router is highly recommended for all
customers on Morewave’s Network.
Morewave can provide firewall service at an additional cost.
Also the very same equipment we use for providing
high-speed Internet access can also be used for bridging two remote Local Area
Networks (i.e. new office expansion across the street, or even a few blocks
away), thus saving Telco costs.
Point–To–Point Private wireless connection
If you are in a multi-tenant building that we currently service...

From our router located in the main electrical room, a CAT5 cable with a RJ-45
connector will be run to your Local Area Network Server/Firewall.
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Sounds expensive...is it worth it?
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This service is designed to bring wireless off fiber high-speed, always-on
Internet access to organizations for a lower price than Telco circuits
(i.e. T1 and fiber connections). If you are using a resource on the Internet
for work, then it will probably be worth the additional cost over dialup
modems, DSL, ADSL, or Cable. This is more true if you are paying for
multiple phone lines so that multiple people can have Internet access
in your office.
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What about lightning?
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Lighting is a phenomenon that is very unpredictable. All wireless installation
are well grounded to prevent static charge build-up which can lead to
actual lightning strikes. In addition, a lightning arrestor is placed on the
antenna cable between the antenna and Morewave equipment to prevent
any static discharge from affecting your equipment. A well-installed antenna
system will not be a target for lightning.
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How fast is it really?
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Your dialup modem connections connect at a maximum of 53 thousand bits
per second. In addition, analog dialup connections are VERY inefficient and
often have to resend data because of telephone line interference. In
testing, we limited one of our wireless nodes to 53kbps and it was over
5 times faster than an analog 56k dialup connection. This is because the
wireless is very efficient and does not have the same errors that a dialup
line has.
Our wireless radios connect to our cell sites at 11 mbps, 45mbps, and
100 mbps (11,000 kbps, 45,000kbps, and 100,000kbps). The service plan
you have from your ISP will determine your basic connection rate. All
connections are "burstable". What this means is that if your plan calls
for 256k of wireless service, you will have a minimum of 256k of bandwidth.
If you also have our Morewave burst service, you may be able to get
speeds of up to 5 mbps!! Burstable bandwidth means that you are not
paying for a lot more speed than you need for short periods of time.
Your speed is regulated by our bandwidth manager. This means that at any
time you can increase your basic transfer rate by contacting us. Your
speed can be increased almost immediately without additional equipment
or installation fees, or on-site visits.
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©2003 Morewave. All rights reserved. |
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