Keeping You Safe
As we continue to monitor the ongoing COVID-19 situation, Morewave remains committed to providing you with solid and continuous business internet connectivity while observing all current COVID-19 public health and safety measures and infectious disease protocols.
To keep on keeping all of us safe:
Our unwavering customer support is available remotely 24/7 via phone and email.
- We will fix issues remotely wherever and whenever possible.
- If a product can be self-installed, we’ll get your sanitized product to you and arrange a phone or video chat to walk you through the installation process.
- If a site visit is required, we’ll send the minimum number of team members required to complete your request and demonstrate best safety practices while on site.
- All Morewave employees undergo basic health monitoring. If any of our team members are potentially ill, they will reschedule any on-site visits.
- We will enthusiastically comply with any on-site mask policies to ensure our mutual safety and comfort.