Keeping You Safe
Morewave remains committed to providing you with solid and continuous business internet connectivity while observing all current public health and safety measures and infectious disease protocols.
To keep on keeping all of us safe:
Our unwavering customer support is available remotely 24/7 via phone and email.
- We will fix issues remotely wherever and whenever possible.
- If a product can be self-installed, we’ll get your sanitized product to you and arrange a phone or video chat to walk you through the installation process.
- If a site visit is required, we’ll send the minimum number of team members required to complete your request and demonstrate best safety practices while on site.
- All Morewave employees undergo basic health monitoring. If any of our team members are potentially ill, they will reschedule any on-site visits.
- We will enthusiastically comply with any on-site mask policies to ensure our mutual safety and comfort.